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Privacy & Cookie Policy

TechSilver Ltd is committed to ensuring that your privacy is protected. This privacy policy explains what information is collected about you, how we use this information, how you can instruct us if you prefer to limit the use of the information, and the procedures that we have in place to safeguard your privacy.

The information we collect and how we use it

If you contact us (either online, in person, via telephone, fax or letter) and provide any personal data (such as name, address, telephone number etc) then this information will only be used in the course of providing service to you. We will not send unsolicited communications to you unless you explicitly give your consent. Also, we will not pass any of your personal details on to third parties unless it is necessary to facilitate your enquiry.

In addition to any personal data you might supply to us, we collect aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the site and our services and we may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

How to check, correct or limit our use of your information

You may check, correct or instruct us to limit the use of any personal information we might hold about you by emailing hello@techsilver.co.uk with your request.

How we protect your information

The internet is not a secure medium and, as such, the safety of any data sent via an online communications technology, such as email, cannot be guaranteed. However, once your personal information reaches us, it is stored securely and confidentially in accordance with the provisions of the Data Protection Act.


Cookies are small pieces of data placed on visitors’ computers by websites they visit. The vast majority are harmless and contain no personal information about the visitor whatsoever. In fact, many are actually used to provide a visitor requested service, such as maintaining the session of a logged-in user.

The cookies currently used with www.techsilver.co.uk and tech-silver.com are detailed below.

In order to manage your on-line shopping experience, we are using a system called WooCommerce, which is setting a few cookies to save cart information and to manage your sessions.

To keep track of cart data, WooCommerce makes use of 3 cookies:

  • woocommerce_cart_hash
  • woocommerce_items_in_cart
  • wp_woocommerce_session_

The first two cookies contain information about the cart as a whole and helps us know when the cart data changes. The final cookie (wp_woocommerce_session_) contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. No personal information is stored within these cookies.

Apart from WooCommerce we are using Google Analytics which is used on most websites for website statistics. Google Analytics is also setting a few cookies that transfer some information, such as which browser you use etc. This help us optimise our website to serve you better. These first-party cookies are used for anonymously tracking visits to our website. No personally identifiable information is ever stored and the data is not shared with other domains.

Your acknowledgement that this website uses cookies and your acceptance of that fact is signified by your continued use of this www.techsilver.co.uk and tech-silver.com domain.

For more information about cookies, please see www.allaboutcookies.org.

Below is a list of the cookies that we used on this site, which you can delete in your browser settings at any time:

viewed_cookie_policy Cookie Law 1 year Is being set when you close the cookie banner
wc_session_cookie WooCommerce 2 days Contains a unique id to support functions like last viewed products etc.
woocommerce_cart_hash WooCommerce at end of session Contains a unique id that associates you with the products in your shopping cart
woocommerce_items_in_cart WooCommerce at end of session Contains the number of products in your shopping cart
_utma Google Analytics 2 years Determines the number of unique visitors to the site
_utmb Google Analytics 30 minutes This works with _utmc to calculate the average length of time you spend on our site
_utmc Google Analytics when you close your browser This works with _utmb to calculate when you close your browser
_utmz Google Analytics 6 months This provides information about how you reached the site (eg from another website or a search engine)

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