- Video Calls: See their joy
The GrandPad comes with unlimited video calling, making sure the older people in your life don't miss out on those magical moments.
- Zoom Built in: Join Zoom Calls from GrandPad
GrandPad have teamed up with US video calling platform Zoom to create a simplified and easy to use version of this great video calling app.
- Family Social Network App: Share memories with family seniors
Many of us stay in touch with family through social media, sharing stories and keeping up to date with each other’s lives. GrandPad has a free 'Companion app' which creates a digital family circle where you and loved ones can share photos, comment and interact with each other.
- Phone calling: Say hello, anytime
With unlimited minutes included on the GrandPad, your elderly loved one can easily make phone calls at no extra cost.
- Snapping & Sharing Photos / Videos
Sharing heart-warming, funny or interesting camera moments has become part of everyday life. With the GrandPad's high resolution camera, your elderly loved one can do the same.
- The world's first tablet for elderly users, designed and built from scratch
With thousands of hours spent with seniors understanding the frustrations of using modern technology, GrandPad has carefully crafted every aspect of the design and functionality with elderly users in mind.
- Intuitive Charging Cradle
Fiddly cables don't work well for elderly hands and fingers. The GrandPad charging cradle takes away that issue; simply set the tablet in the cradle and a light will show that the device is charging successfully.
- Intelligent Folding Case / Stand
Sometimes it's hard to know when gadgets are on, off or asleep. The GrandPad comes with a FREE pre-fitted high quality case, which 'wakes up' the screen automatically when opened and sends it to sleep when closed.
- Smart Touch Screen & Free Stylus
When we age, our skin changes, which can make using a touch screen difficult. The GrandPad screen has been designed with older fingertips in mind, making it much easier to swipe and tap. There's also a FREE stylus included.
- Help whenever they need it
GrandPad has highly trained experts in English-speaking countries available at the touch of a button.
- 24/7 help button
Pressing the red 'Help' button on the GrandPad tablet for the elderly will put them straight through to a call with an expert support agent.
- Spend your time catching up, not being tech support
Through years of experience helping seniors with technology, we've learnt that many feel embarrassed to ask loved ones for help. GrandPad solves this with easy and accessible 24/7 support.
- Outstanding Help: more than just answering questions
Support agents can do everything from putting a certain type of music on, to recommending a safe website, all remotely and instantly. This means your loved one can have their GrandPad customised either by our support agents or by family, whenever and wherever.
What makes the support so special?
- Your loved one will always be put through to the same support agent (as long as they're available), meaning they can become familiar with each other
- The support agent will always answer in 15 seconds or less (so no hold music or waiting around)
- They'll see a picture of the support agent they're talking to when calling
- GrandPad will check in with the user if something's unusual, e.g. they don't use it for a few days
- The support agent can call back with a video call if your loved one prefers, this means they can show the user how to do things visually
- Feeling left behind by technology, many seniors fill their day just watching TV, but this has been linked with memory loss.
Many seniors feel cut off from technology and are unable to enjoy its benefits.
- Unlimited Online Radio Streaming: included in the price.
GrandPad has access to a wide range of radio stations in a couple of taps.
- Games & Puzzles to Enjoy: keep their brain challenged
The GrandPad tablet for the elderly boasts over 18 different games and puzzles to keep them intellectually challenged and entertained.
- Safe Web Browser: the internet, but safer
The GrandPad tablet for older people has a web browser built-in, so your elderly loved ones can enjoy the internet, whilst you're safe in the knowledge that they won't get bombarded with pop-ups and scams.
- Encyclopedia & Dictionary: research anything instantly
The GrandPad has a really easy to use encyclopedia and dictionary built-in, allowing your loved one to look up that place they saw on TV or easily find out what that word in the book they're reading means.
✅ Call (Video or Phone)
✅ Video & Photo Camera (Front & Rear Facing)
✅ Internet Browser
✅ Photo Gallery
✅ Lookup (Encyclopedia & Dictionary)
✅ Toolbox (Mag. Glass, Torch & Calculator)
✅ Help Button (24/7 Support)
Which countries does GrandPad work in?: The UK & Ireland if using mobile data, the rest of the world if using WiFi.
Please note, the wireless internet facility on the GrandPad requires either 4g network reception in the area of use or a Wi-Fi connection to function.
Will GrandPad still work in areas with bad mobile signal / 3g / 4g?
Yes, the GrandPad also has WiFi which can be connected once and then the device can use WiFi instead of the built-in mobile internet connection. The same monthly fee would still be applicable to cover all of GrandPad's other fantastic benefits.
Can the GrandPad be set up remotely?
Yes, this means you can get it delivered straight to the user. The buyer is sent an email with a link to set up and customise the GrandPad before arrival.
Which mobile network does the GrandPad use?
The GrandPad uses what's called a 'roaming SIM' card, meaning it will connect to whichever network has the strongest signal in the area. This means that as long as there is some mobile signal, the GrandPad should pick it up. Remember it can use WiFi if no mobile signal is available.
Can the GrandPad be returned if the user doesn't get on with it?
Yes, you have 30 days from the day it's delivered to let us know you'd like to return it, then a further 14 days to send it back to us.
Can the GrandPad be purchased without a monthly subscription?
The GrandPad is more than just a tablet for older people, it's a full service packed with specially designed benefits. The user would not benefit from the full value of the GrandPad without the accompanying services, therefore the GrandPad must have the monthly rental subscription in order for it to be used.
Does the GrandPad use Whatsapp/Skype/Facetime/Messenger?
The GrandPad has its own custom-built video calling feature, so there's no need to use the apps listed above. This means friends and family simply download the FREE GrandPad app (available for Android and iOS) and they can make or receive calls with the GrandPad user at any time.
Cancellation: How does it work?
Any time you wish to cancel your plan (either annual or monthly), simply contact us. You can cancel at any time, giving 30 days notice before your next payment date. Then just return your GrandPad/s to us and we'll cancel your subscription, simple as that!
Rental: How does it work?
- You chose a plan, either monthly or save money by selecting annual
- We ship the GrandPad/s and deliver them within 2 working days
- If you ever want to cancel, simply return the GrandPad/s back to us and we'll stop your payments
Can I get a refund if a cancel part-way through an annual plan?
Yes! We understand that people's circumstances can easily change and the GrandPad may no longer be needed. If you cancel part-way through an annual plan, we'll automatically refund what's left in whole months.
✅ GrandPad Easy to use Tablet for Seniors
✅ Unlimited Super-Fast 4G Internet, so no need for WiFi and it can be used when out and about, as well as at home
✅ Unlimited 24/7 Personalised Support & Help at the touch of a button, based in native English-speaking countries
✅ Unlimited Advert-Free Music Streaming, and free downloads from over 30 million songs
✅ Unlimited Video & Phone Calling through GrandPad’s built-in system, calling loved ones through their own device
✅ Unlimited Photo & Video Storage securely stored on the GrandPad cloud
✅ Remote Access & Customisation through ‘GrandPad central’ management website & FREE App
✅ Accidental Damage Cover Insurance, GrandPad will replace your device if damaged, no questions asked.
€69.95 / $84.95
per month, billed annually (with VAT relief)
(Save £120 / €120 / $120)
€79.95 / $99.95
per month, billed monthly (with VAT relief)