We’re so confident you’ll love GrandPad, you can try it for 30 days and get a full refund if you’re not completely happy.
All Plans Include:
Also Comes With...
✅ Easy Radio, so they can listen to their favourite stations
✅ A Range of Games & Puzzles, hours of entertainment and fun!
✅ Unlimited Photo & Video Storage securely stored on the GrandPad cloud
✅ Remote Access & Customisation through ‘GrandPad central’ management website & FREE App
✅ Regular Updates & Improvements, GrandPad's expert team are always working to add new apps and features, such as the recently added Zoom video and Moods apps
+ Much More!
✅ Best Value
✅ Fully Flexible
✅ No Contract
“The wealth of added features make GrandPad truly stand out as an excellent product for seniors.” - TechRadar
Stay in Touch with Older Loved Ones, Help Prevent Loneliness & Isolation
- Video Calls - See their joy with unlimited video calls
- Zoom Built in - Join Zoom calls from GrandPad
- Family Social Network App - Share memories with family & friends
- Phone Calls - Say hello anytime with unlimited phone calls
- Snapping & Sharing - Take photos & videos with GrandPad's high resolution camera
Unlimited Personalised Support - 24/7
- Help Whenever They Need It - Highly trained experts in English-speaking countries available at the touch of a button.
- 24/7 Help Button - Pressing the red 'Help' button on the GrandPad tablet for the elderly will put them straight through to a call with an expert support agent.
- Spend Your Time Catching Up, not Being Tech Support - Many feel embarrassed to ask loved ones for help. GrandPad solves this with easy and accessible 24/7 support.
- Outstanding Help: More Than Just Answering Questions - Support agents can do everything from putting a certain type of music on, to recommending a safe website, all remotely and instantly.
What makes the support so special?
- Your loved one will always be put through to the same support agent (as long as they're available), meaning they can become familiar with each other
- The support agent will always answer in 15 seconds or less (so no hold music or waiting around)
- They'll see a picture of the support agent they're talking to when calling
- GrandPad will check in with the user if something's unusual, e.g. they don't use it for a few days
- The support agent can call back with a video call if your loved one prefers, this means they can show the user how to do things visually
Super Simple Design - Easy for Everyone
- The World's First Tablet Designed & Built for Elderly Users
- Intuitive Charging Cradle - No fiddly cables!
- Intelligent Folding Case / Stand - GrandPad comes with a FREE pre-fitted high quality case, which 'wakes up' the screen automatically when opened and sends it to sleep when closed.
- Smart Touch Screen & Free Stylus - Designed for older fingertips, making it much easier to swipe and tap. There's also a FREE stylus included.
Enjoy The Entertainment Technology Has to Offer
- Feeling left behind by technology, many seniors fill their day just watching TV, but this has been linked with memory loss.
- Unlimited Online Radio Streaming - Access a wide range of radio stations with just a couple of taps.
- Games & Puzzles to Enjoy: Keep Their Brain Challenged - GrandPad boasts over 18 different games and puzzles to keep them intellectually challenged and entertained.
- Safe Web Browser: The Internet, but Safer - Easy internet browsing without pop-ups or scams.
- Encyclopedia & Dictionary: Research Anything Instantly - Encyclopedia and dictionary built-in for easy information searches and definitions
✅ Call (Video or Phone)
✅ Help Button (24/7 Support)
✅ Video & Photo Camera (Front & Rear Facing)
✅ Simple Music App & Radio
✅ Internet Browser
✅ Photo Gallery
✅ Lookup (Encyclopedia & Dictionary)
✅ Toolbox (Mag. Glass, Torch & Calculator)
FAQ - Frequently Asked Questions - GrandPad
Which countries does GrandPad work in?: The UK & Ireland if using mobile data, the rest of the world if using WiFi.
Please note, the wireless internet facility on the GrandPad requires either 4g network reception in the area of use or a Wi-Fi connection to function.
Will GrandPad still work in areas with bad mobile signal / 3g / 4g?
Yes, the GrandPad also has WiFi which can be connected once and then the device can use WiFi instead of the built-in mobile internet connection. The same monthly fee would still be applicable to cover all of GrandPad's other fantastic benefits.
Can the GrandPad be set up remotely?
Yes, this means you can get it delivered straight to the user. The buyer is sent an email with a link to set up and customise the GrandPad before arrival.
Which mobile network does the GrandPad use?
The GrandPad uses what's called a 'roaming SIM' card, meaning it will connect to whichever network has the strongest signal in the area. This means that as long as there is some mobile signal, the GrandPad should pick it up. Remember it can use WiFi if no mobile signal is available.
Can the GrandPad be returned if the user doesn't get on with it?
Yes, you have 30 days from the day it's delivered to let us know you'd like to return it, then a further 14 days to send it back to us.
Can the GrandPad be purchased without a monthly subscription?
The GrandPad is more than just a tablet for older people, it's a full service packed with specially designed benefits. The user would not benefit from the full value of the GrandPad without the accompanying services, therefore the GrandPad must have the monthly rental subscription in order for it to be used.
Does the GrandPad use Whatsapp/Skype/Facetime/Messenger?
The GrandPad has its own custom-built video calling feature, so there's no need to use the apps listed above. This means friends and family simply download the FREE GrandPad app (available for Android and iOS) and they can make or receive calls with the GrandPad user at any time.
Cancellation: How does it work?
Any time you wish to cancel your plan (either annual or monthly), simply contact us. You can cancel at any time, giving 30 days notice before your next payment date. Then just return your GrandPad/s to us and we'll cancel your subscription, simple as that!
Rental: How does it work?
- You chose a plan, either monthly or save money by selecting annual
- We ship the GrandPad/s and deliver them within 2 working days
- If you ever want to cancel, simply return the GrandPad/s back to us and we'll stop your payments
Can I get a refund if a cancel part-way through an annual plan?
Yes! We understand that people's circumstances can easily change and the GrandPad may no longer be needed. If you cancel part-way through an annual plan, we'll automatically refund what's left in whole months.